Shipping Policy

At Aegis Palladium, we ensure that every order is packed with care and processed smoothly so your shopping experience stays reliable from checkout to delivery.

Order Processing

Once your order is confirmed, our team will begin preparing your product for shipping. Shipping the product usually takes 3 to 4 days, depending on order confirmation, product availability, and courier pickup schedules.

Delivery Timeline

After the product is shipped, delivery will usually be completed within 4 to 5 days. Delivery timelines may vary slightly based on location, courier service availability, public holidays, or unexpected delays.

Shipping Updates

Once your order is shipped, tracking and shipping updates will be shared with you through SMS and Email. You can use these updates to track your order status until it is delivered.

Damaged Product Returns

Returns will be accepted only for damaged goods. If you receive a damaged product, you must notify us within 7 days of delivery with your order details and clear images of the product.

Return requests raised after 7 days of delivery may not be accepted.

Exchange Policy

Exchanges can be made for different variants of the same product, subject to availability. The product must be unused, undamaged, and returned with original packaging, tags, invoice, and all included accessories.

Return and Exchange Conditions

Returns and exchanges will be accepted only after the product has been verified. Aegis Palladium reserves the right to reject any return or exchange request if the product is used, damaged after delivery, missing packaging, or does not meet the eligibility conditions.

Support Contact

For shipping updates, damaged product returns, exchanges, or order-related support, please contact us before sending any product back.

Email: info@aegispalladium.in
Phone: +91 73377 09579
Office Address: APL Office, Shop 5, SJR Complex, Doddakanelli, Bangalore 560103