Terms and Conditions

Welcome to Aegis Palladium. By using our website and placing an order, you agree to the terms mentioned below. These terms are created to keep your shopping experience clear, smooth, and reliable.

Products

Aegis Palladium offers premium fashion accessories designed for everyday use. Product images, descriptions, colors, and details are shown as accurately as possible. However, slight color or texture differences may appear due to screen settings, lighting, or photography.

Orders

Once an order is placed, you will receive an order confirmation. Orders are processed only after successful payment confirmation. We reserve the right to cancel or hold any order in case of incorrect details, payment issues, stock unavailability, or suspected misuse.

Pricing and Payment

All prices are listed in Indian Rupees unless mentioned otherwise. Prices may change without prior notice. Payments are processed through secure payment gateways, and Aegis Palladium does not store your card or banking details.

Complimentary Delivery

Aegis Palladium offers complimentary delivery on all orders. Every order is packed carefully to ensure the product reaches you in good condition.

Same Day Shipping

Eligible orders are packed and shipped on the same day after successful order confirmation. Same day shipping may depend on stock availability, payment verification, order time, and courier pickup schedules.

7 Day Exchange

We offer a simple 7 day exchange process for eligible products. To request an exchange, the product must be unused, undamaged, and returned with original packaging, tags, and invoice.

Exchange may not be accepted if the product shows signs of use, damage, stains, scratches, or missing packaging.

Returns

Return requests, if applicable, must be raised within the allowed return window. Products must be unused and in original condition. Duties, taxes, shipping charges, or payment gateway charges may be non refundable where applicable.

Cancellation

Order cancellation requests can be made before the product is shipped. Once the order has been shipped, cancellation may not be possible, and the order will follow the return or exchange process.

Product Care

To maintain the quality of your Aegis Palladium product, avoid exposure to water, harsh chemicals, excessive heat, sharp surfaces, and rough handling. Natural wear may occur with regular use.

Premium Support

Our support team is available to help with order updates, exchange requests, product questions, and general inquiries. We aim to answer every inquiry with care and clarity.

Limitation of Liability

Aegis Palladium is not responsible for delays caused by courier partners, incorrect shipping details, payment failures, natural events, or circumstances beyond our control.

Changes to Terms

Aegis Palladium may update these terms from time to time. Continued use of the website after changes means you accept the updated terms.

Contact

For order support, exchange requests, or product-related queries, please reach out to the Aegis Palladium support team through the contact details provided on the website.